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Web Development, ECommerce, Internal Quotes Workflow Solution

Responsive website for Engineering Service Firm

Objectives

The ESI Energy team wanted a new website with E-Commerce capabilities. They are an Engineering firm that provides services to power generation, utilities and oil and gas industries. Their prime focus is on steam and gas turbine driven power generation facilities. They wanted to have a streamlined process to follow-up on leads from local and global clients.

They also wanted a solution to improve how they send quotes to their prospects and clients. We were able to incorporate it into the website as a tool to improve customer experience.

Results

ESI Energy and our team worked together to go over details of the website and create a one of a kind solution designed for their particular business needs.

Target Audience Benefits

  • Visitors and existing customers will be able to purchase items from their website.
  • Easier to request a quote on projects. Requests are transparent and easier to understand.
  • Prospects get to familiarize themselves with services ESI offers.

Business Benefits

  • Streamlining requests based on what department should handle the request.
  • Easier to fulfill orders via the e-commerce site on certain products for recurring and new customers.
  • Improved workflows were more accurate and easier to create estimates of projects in a secure environment.
  • Immediate handling of incoming leads.
  • Generating new and recurring sales in a more cost effective and efficient way.
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